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Rite Way Food Markets or Affiliated Stores

Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site.

All trademarks, service marks and trade names of Rite Way Food Markets or affiliated stores used in the site are trademarks or registered trademarks of Rite Way Food Markets.

Warranty Disclaimer
Rite Way Food Markets or affiliated stores do not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Rite Way Food Markets or affiliated stores do not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of Liability
Rite Way Food Markets or affiliated stores shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Rite Way Food Markets or affiliated stores have been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Rite Way Food Markets or affiliated stores product is mistakenly listed at an incorrect price, Rite Way Food Markets has the right to refuse or cancel any orders placed for product listed at the incorrect price. Rite Way Food Markets reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Rite Way Food Markets shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Rite Way Food Markets without notice at any time, for any reason.

Rite Way Food Markets may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address, you have provided to Rite Way Food Markets or its affiliates.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Rite Way Food Markets or affiliated store or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

You agree to indemnify, defend, and hold harmless Rite Way Food Markets or its affiliates, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third Party Links
In an attempt to provide increased value to our visitors, Rite Way Food Markets or affiliated stores may link to sites operated by third parties. However, even if the third party is affiliated with Rite Way Food Markets or its affiliates, Rite Way Food Markets has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Rite Way Food Markets or its affiliates. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Rite Way Food Markets seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Privacy Policy 
Rite Way Food Markets recognizes that privacy is very important to our customers, and we pledge to protect the security and privacy of any personal information customers provide to us. This includes customers' names, addresses, telephone numbers, e-mail addresses, credit card and checking account information, and any information that can be linked to an individual. Rite Way Food Markets collects and securely stores this personal information. As part of our commitment to our customers, Rite Way Food Markets has implemented the following comprehensive privacy policy.

Rite Way Food Markets will protect and preserve customer privacy.

As the largest retail grocer in the British Virgin Islands. We value our customers' trust and we promise to safeguard the personal information that they share with us through purchases in our stores and online; the use of Shopper’s Cards, personal checks, credit and debit cards; entries in Rite Way Food Markets  promotions; and visits to our websites. We do not sell, trade or rent our customers' personal information to outside companies or marketing firms, in connection with Rite Way Food Markets’s loss prevention efforts, or as described in this privacy policy. We enforce strict security measures to prevent unauthorized access to, disclosure of or use of customers' personal information. Employees who violate the Company's customer privacy safeguards are subject to disciplinary action up to and including termination.

When you enter personal information online, that information is encrypted using a security protection layer so that information you provide to us is encrypted during transmission over the Internet.We are not responsible for the content or the privacy and security policies and practices of any third-party websites accessible from a link on our websites. Throughout our websites, we provide links to third-party websites, which may or may not be co-branded, in order to provide additional goods, services or information to our customers. Any personal information or Rite Way Food Markets specific information that you provide when accessing a third party website is subject to that third party’s privacy policy. Rite Way Food Markets is not responsible for information you provide directly to a third party. If you register for or use such third party websites, both Rite Way Food Markets and the third party may receive information collected in conjunction with the use of the websites as described in the privacy policy on those websites.

We welcome your Comments and Questions.

Customers may access their own readily available and easily retrievable purchasing information upon written request. Customers may request changes to their personal information by providing written notification to us by mail, in person at one of our stores, or via their account on rtwinfo@rtwbvi.com.

As changes occur in Rite Way Food Markets’s business, technology and the law, we will continue to review and revise this policy. The use of information we gather now is subject to the privacy policy in effect at the time of use. We may send you periodic notices of changes to our policy, unless you have instructed us not to contact you, but you should check our website periodically to see the current policy.In all cases, customers must furnish proof of identity in order to make changes.

If you have any questions or concerns, please contact one of our Provisioning Specialists at 1-284-340-2263 or 1-284-347-1188; e-mail us through the section of our website at rtwinfo@rtwbvi.com or write us at:

Rite Way Food Markets
P.O. Box 706
Road Town, Tortola
British Virgin Islands VG1110

This privacy policy was posted and is effective as of November 1, 2010. We reserve the right to change our privacy policy at any time. You can always view the current Privacy Policy by clicking on the Privacy Policy link at the bottom of any page.

Assuming ambient temperatures of below 90 degrees Fahrenheit, we guarantee that any perishable product you receive from Riteway Food Markets will be of high quality and in top physical condition. We make the same guarantee for non-perishables, without the temperature constraint. Any item(s) that you deem unsatisfactory will be replaced or refunded upon your request, without hassle, as long as you alert us to the details of the problem within 1 business day of having received your order.

Price Changes
Prices are subject to change without notice.

Approximately 95% of  the products listed  are imported and on the rare occasion an item ordered may not be available at the time of delivery. In such cases Rite Way Food Markets will endeavour to replace the item with a suitable substitute.  Should the substitute not be to your satisfaction Rite Way Food Markets will  recover the substituted item and credit your credit card account for that item.

There is no delivery charge on Tortola for orders totaling $150.00 or greater, orders less than $150.00 will incur a $25.00 delivery fee. Deliveries to our sister islands must be made by commercial ferry. Rite Way does not add any charges for this, however the ferry companies do. The rate per box (approx. 14" x 18" x 11") is as follows: Virgin Gorda @ 3.00 per box and Anegada @5.00 per box. For delivery to any other island in the BVI, please contact the Provisioning Department to make arrangements.                                               

Shop with confidence at Rite Way Food Markets .com .

Your satisfaction is 100% guaranteed. No hassles. No exceptions.


Effective September 1, 2010

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